Last Updated: October 12, 2025

Brand: Hart & Co.

1. Overview

At Hart & Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in accordance with Canadian privacy law (PIPEDA).

We collect information only when it’s necessary for delivering our design services, managing projects, improving our website, or communicating with you.

2. What Information We Collect

a) Information You Provide

When you contact us, fill out a form, download a resource, or start a project, we may collect:

  • Your name, email, and business information
  • Project details, notes, and files shared during collaboration
  • Billing or payment details when applicable

b) Information Collected Automatically

When you visit our website, analytics tools (like Google Analytics or similar) may automatically collect:

  • Your IP address, browser type, and device information
  • How you interact with our website or campaigns

c) Cookies and Tracking Tools

We use cookies to understand website performance, personalize content, and measure engagement. You can disable cookies in your browser settings.

3. How We Use Your Information

We use your information to:

  • Communicate about inquiries, projects, and services
  • Deliver branding, design, and consulting work
  • Manage projects through platforms like Slack, Asana, and Canva
  • Send resources, updates, or newsletters (only if you’ve opted in)
  • Improve our website and client experience

We will never sell or rent your information.

4. How We Share Your Data

We only share data with:

  • Trusted service providers who help operate our business (e.g., Stripe for payments, Google Workspace for file storage, or MailerLite for emails)
  • Legal authorities, if required by law

All partners are required to protect your data and use it only for legitimate business purposes.

5. Data Storage and Retention

Your data may be stored securely in Canada or in trusted international platforms that comply with PIPEDA or equivalent privacy protections (e.g., Google, Notion, Asana, Stripe).

We retain data only as long as needed for business, legal, or accounting purposes. When no longer required, information is deleted or anonymized.

6. Your Rights (Under PIPEDA)

You have the right to:

  • Request access to your personal information
  • Ask for corrections or deletion of inaccurate data
  • Withdraw consent for marketing or communication

To exercise these rights, email hello@hartandco.ca and we’ll respond within a reasonable timeframe.

7. Security

We use reasonable physical, electronic, and procedural safeguards to protect your information from unauthorized access, alteration, or disclosure. While no system is completely secure, we continuously monitor and update our practices to reduce risk.

8. Marketing and Email Communications

If you subscribe to our newsletter or download a resource, you may receive occasional updates about branding, design strategy, or psychology-based content.

You can unsubscribe anytime using the link in our emails or by contacting us directly.

9. Links to Other Websites

Our website may contain links to external sites. We’re not responsible for the privacy practices or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy occasionally. The “Last Updated” date at the top reflects the latest revision. Significant updates will be posted on our website.

11. Contact Information

Questions, requests, or concerns about this Privacy Policy can be directed to:

Hart & Co.

Halifax, Nova Scotia, Canada

📧 hello@hartandco.com